Black Friday is the one day in November that most consumers all over the world lose any trace of sensibility. They either go out to stores, or are online for most hours of the day in the aim of making a purchase, and finding “that great deal”. However with all the twists and turns that 2020 has thrown us due to COVID-19, e-commerce sites have taken more strain then previous years.
This year, in South Africa, a few online retailers experienced issues with their websites. However OneDayOnly, suffered more downtime compared to their competitors. Issues on their their mobile app, didn’t sit very nicely with customers either. Late on Friday night, the retailer posted on their social media platforms apologising for the issues.